Part 1: Identify required quality documentation

Let's set the scene...

For the last few days you have been busily working on the task of briefing your team on the laboratory's quality management system. It is still too early to predict the directions in which this might lead, but you are finding that even your own enthusiasm is increasing as you get further into the task.

Just as you are about to get the day going, Olga O'Grady taps on your office door ... it looks like she has a message for you.

Click on the image to see what it is...

After you thank Olga for the message, you pick up your work diary and head off in the direction of Len Mazzorello's office. It sounds ominous ... It could be something related to your quality system briefing assignment, but the urgency of the summons suggests otherwise. You'll know soon enough.

Click 'Next' to make your way to Len's office to see what he wants...